Continuous Quality Improvement
Region 5 Systems has a Continuous Quality Improvement Department in an effort to ensure there is a team-driven process for each department and program to be monitored, evaluated, and enhanced on a continual basis. The outcomes Region 5 Systems strives for by incorporating a Continuous Quality Improvement (CQI) environment include:
- Professional accountability and appropriate resource allocation throughout the organization.
- Active participation by all staff with opportunities for problems that impact them directly.
- Awareness and understanding among all staff of Region 5 Systems that quality is an essential element in service provisions and management.
- The best possible outcomes for our consumers and customers.
In striving to achieve and sustain an environment which has open communication and problem solving within our System of Care, Region 5 Systems has an identified process for providers, consumers/customers, and staff members to initiate suggestions or provide feedback. Issues that could arise, but are not limited to, may involve feedback on Region 5 Systems’ operational processes (forms, policies, procedures, and resources) or Network Provider system. To submit a suggestion or provide feedback, anyone can complete our CQI Concerns Request Form available here. The form outlines the process for addressing and resolving concerns/requests that have been submitted.
If you have any questions about Region 5 Systems’ Continuous Quality Improvement Department, please contact Erin Rourke at erourke@region5systems.net or 402-441-4387.
To view our published reports, please visit our Reports page.